Copyright & Disclaimer
The entire content of this web site is subject to copyright with all rights reserved. You may print and/or download a hard copy of individual pages of this web site for your own personal, non-commercial use provided that you do not remove any copyright notices.
Please be informed that no hypertext links to this web site may be made without prior written approval from Everjuve Pty Ltd. In respect of any third-party web sites referred to or accessed by hypertext link through this web site approved by Everjuve Pty Ltd, the copyright of the contents of such third-party web sites shall belong to their respective owners. You are advised to obtain the opinion of such respective owners before using and/or copying the contents of their web sites.
Privacy Policy
The material contained in this web site has been produced by Everjuve Pty Ltd in accordance with its current practices and policies and with the benefit of information currently available to it, and all reasonable efforts have been made to ensure the accuracy of the contents of the pages of the web site at the time of preparation. Everjuve Pty Ltd regularly reviews the web site and where appropriate will update pages to reflect changed circumstances.
Notwithstanding all efforts made by Everjuve Pty Ltd to ensure the accuracy of the web site, no responsibility or liability is accepted by Everjuve Pty Ltd in respect of any use or reference to the web site in connection with any matter or action taken following such use or reference or for any inaccuracies, omissions or errors in the said material, or for any economic or other loss which may be directly or indirectly sustained by any visitor to the web site or other person who obtains access to the material on the web site.
The material on this web site is for general information only and nothing in this web site contains professional advice or an offer for sale or any binding commitment upon Everjuve Pty Ltd in relation to the availability of property or the description of property. All visitors should take advice from a suitably qualified professional in relation to any specific query or problem that they may have or in relation to any property included in this web site, and Everjuve Pty Ltd takes no responsibility for any loss caused as a result of reading the contents of this web site.
No claims, actions or legal proceedings in connection with this web site brought by any visitor or other person having reference to the material on this web site will be entertained by Everjuve Pty Ltd.
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Haven Glebe is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone, and facsimile numbers.
This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website www.havenhotel.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
Sensitive information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Haven Glebe will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
Haven Glebe
P: +61 2 96606655
E: reservationsglebe@havenhotel.com.au
196 Glebe Point Road,
Glebe NSW 2037, Australia